While poring through the initial research I had gathered for my Year 2 masters project, I came across Don Norman's "Design of Everyday Things" (something I had picked up in my first Trimester but didn't get the time to read). I started reading and in Chapter 1 came across something the author called "Norman Doors." As advised, I Googled it and voila, this was what I found:
I found this to be hilariously relateable and true!
It's not you. Bad doors are everywhere (Norman, 2018)
Don Norman, an active proponent of Human Centred Design (HCD), suggests that two very important characteristics of good design are:
Discoverability
Understanding
Discoverability poses the question of: Is it possible to even figure out what actions are possible and where and how to perform them?
Understanding asks: What does it all mean? How is the product supposed to be used? What do all the different controls and settings mean?
Design is concerned with how things work, how they are controlled, and the nature of the interaction between people and technology. When done well, the results are brilliant, pleasurable products. When done badly, the products are unusable, leading to great frustration and irritation. Or they might be usable, but force us to behave the way the product wishes rather than as we wish.
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